Archive for the ‘Inspection’ Category

What Customers Like About Us At Federal Automotive Service & Towing in Danbury

Tuesday, October 11th, 2011

What Customers Like About Us At Federal Automotive Service & Towing in Danbury

At Federal Automotive Service & Towing in Danbury, a big part of the service we provide for our customers is education. We want you to feel confident with your service decisions. And we’re always open to questions. Even though we try to be proactive in our education, we sometimes get busy fixing cars and need a reminder. Please, just ask.

We’ve found our Danbury customers like the service reminders. This is especially true of our returning customers. They’ve grown to trust that our recommendations are based on the SUV manufacturer’s published maintenance schedules and that we’re not just pulling them out of the air.

We know that you live a busy life in Danbury with a lot more to think about than wondering if it’s time to replace your PCV valve. Part of our process when you come in to Federal Automotive Service & Towing is checking the manufacturer’s schedule to make sure we don’t overlook an important service for your SUV.

We hope you appreciate your courtesy inspection when you come in to Federal Automotive Service & Towing for service. If we find something unexpected, it’s good to know and if we don’t find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at Federal Automotive Service & Towing. We want to run a courteous and professional Danbury automotive service operation. If we do, you’ll keep coming back and recommend us to your friends.

Give us a call:

Federal Automotive Service & Towing
272 White Street
Danbury, CT 06810


At Federal Automotive Service & Towing we install quality NAPA replacement parts. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

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It’s New To Me – What To Do When You Buy Used In Danbury

Tuesday, August 30th, 2011

It's New To Me - What To Do When You Buy Used In Danbury

Danbury auto owners sell cars for a lot of different reasons. Maybe they just want something new or maybe they’re selling the car because it has a problem or two. So how do you know what you’re getting into when you sign the papers for a used car in CT?

When a car comes into Federal Automotive Service & Towing in Danbury with maintenance records, we can see if the factory maintenance schedule has been followed.

If it doesn’t come with records, Bethel and Brookfield used car buyers have to assume the worst. How many Danbury people who are turning in a leased vehicle at 36,000 miles will perform the transmission service recommended at 35,000?

So what do you do? At Federal Automotive Service & Towing, we suggest getting on track with the maintenance schedule and staying on track. Lacking evidence to the contrary, assume it needs an oil change. The thorough Federal Automotive Service & Towing inspection that comes with a full service oil change will reveal basic problems.

Be sure to bring up any specific concerns with your Federal Automotive Service & Towing service consultant. When buying an older used vehicle in Danbury, there’s more to be concerned with because there’s been more time for things to go wrong. A used vehicle inspection at Federal Automotive Service & Towing is a good idea: the peace of mind is well worth the money.

In addition to the scheduled maintenance items, look for uneven wear on the tires. That could be a symptom of an alignment problem, worn shocks, or some other suspension issue. Listen for unusual sounds and pay attention to strange odors. Keep track of any problems you have when driving so you can consult with your courteous service advisor at Federal Automotive Service & Towing in Danbury.

If you just bought a used car in the Danbury area, give us a call at 203.794.9475.

Manager Brian Anderson
Federal Automotive Service & Towing
272 White Street
Danbury, CT 06810

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