Archive for the ‘Diagnostics’ Category

Deciphering The Menu Board At Bethel Service Centers : Part 2

Tuesday, May 15th, 2012

Deciphering The Menu Board At Bethel Service Centers : Part 2

Bethel auto service centers have a menu board that lists the services they provide. Some Bethel auto owners may not be familiar with all of the items on the board so here is a quick description of some of the typical services that might be listed.

Federal Automotive Service & Towing fuel system cleaning: Over time, the SUV fuel system gets gum and varnish built up. A fuel system cleaning gets rid of that and cleans out the fuel injectors. Saves gas, by the way.

Federal Automotive Service & Towing headlamp replacement: Halogen and standard headlamps gradually fade. It’s usually good to change them every year or so.

Inspections: Bethel drivers get inspections for many reasons. Maybe they’re leaving Bethel and going on a trip or just want to make sure their SUV’s ready for summer or winter. Maybe they just bought a used car in Bethel and want to give it the once over. An inspection may reveal some things that are broken or are getting close to having a problem.

Federal Automotive Service & Towing oil change – there are several options: Some Bethel centers offer just an oil change and new filter as an option. Most will also check and top off all of your other fluids and do a quick visual inspection with a full service oil change. In my way of thinking, the full service option is best because it makes sure you have adequate fluids in your SUV and may uncover an emerging problem. There may also be options for higher mileage fluids or an upgrade to synthetic oil.

Federal Automotive Service & Towing PCV valve service: PCV stands for Positive Crankcase Ventilation valve. It’s a little part that releases pressure from the engine. It can get gummed up and that can lead to engine damage. Just needs to be changed now and then.

Federal Automotive Service & Towing power steering service: Often overlooked. The Bethel auto technician will evacuate the old fluid, clean out the system and replace it with clean fluid. Keeps the system running well for a long time.

Serpentine belt: That’s the belt that powers the SUV’s engine’s accessories like the alternator, air conditioner, power steering and brakes. You’ll want to replace the serpentine belt before it breaks, because that’ll shut you down.

Shocks and struts: This starts with an inspection of the suspension components in your SUV. Shocks last a long time and wear out slowly, so many Bethel people don’t notice when it’s time to change them. If they’re worn or leaking, they need to be replaced.

Bethel transmission service: This involves removing the transmission fluid and replacing it with clean fluid. It’s like an oil change for your transmission.

Tire rotation and wheel balancing
: The SUV tires are rotated from front to back using the recommended rotation pattern. This helps tires wear more evenly. Wheels need to be balanced from time to time to keep them turning without any wobble or bounce. Helps the ride and saves tire wear for Bethel car owners.

At Federal Automotive Service & Towing in Danbury CT (06810) we install quality NAPA replacement parts. Give us a call at 203.794.9475. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

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Technician Training At Federal Automotive Service & Towing; You’re In Good Hands

Wednesday, November 23rd, 2011

Technician Training At Federal Automotive Service & Towing You're In Good Hands

Your SUV’s so important to your life in Danbury: when it breaks down, you need it back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever check into some of the training technicians at Federal Automotive Service & Towing receive, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a modern car in Danbury.

Our engines are more and more powerful, fuel efficient and reliable. This is all due to engineering. But the advances come at the price of simplicity. Modern cars in Danbury are so much more complex from a mechanical and electronics standpoint that it makes your head spin. Vehicles have several networked computers controlling most of the engine functions and many other vehicle functions as well. Danbury motorists take all of this sophistication for granted – but somebody has to fix it when it breaks.

It requires a high level of commitment on the part of the technician and Federal Automotive Service & Towing as well. In addition to the training, there’s the financial commitment by Federal Automotive Service & Towing to purchase the diagnostic and repair tools as well.

The ability to repair your SUV requires a strong combination of training and resources. So try to relax next time you bring your vehicle in to Federal Automotive Service & Towing. You’re in good hands.

Give us a call:

Federal Automotive Service & Towing
272 White Street
Danbury, CT 06810

At Federal Automotive Service & Towing we install quality NAPA replacement parts.  To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

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Customer Detective Work In Danbury CT 06810

Tuesday, September 20th, 2011

Customer Detective Work In Danbury CT 06810 One might say the most challenging part of being an automotive service technician in Danbury is diagnosing a problem before it can be fixed.

Cars in Danbury are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the Danbury vehicle owner because it can take time and money to get to the bottom of a problem.

If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.

Let us at Federal Automotive Service & Towing introduce you to something we’ll call ‘Customer Detective Work‘ – that is helping the technician find clues to what’s wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Federal Automotive Service & Towing and your car is making a funny sound…

  • Where’s the sound? – ‘Around the right front wheel’.
  • What kind of sound? – ‘Kind of a clunk, clunk sound’.
  • When do you hear the sound? – ‘When I turn and accelerate.
  • Right and left? Forwards and back?’

You see where we’re going. You’re gathering additional information to help your Danbury technician at Federal Automotive Service & Towing know where to start. Based on your car and the tech’s experience, we’ll know where to look on you SUV and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise“.

When you think you need to bring your SUV in, make some notes about the problem it’s having. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and may not be happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.

Your Danbury technician at Federal Automotive Service & Towing will need to be able to duplicate the problem if possible so he needs to know details, like “It stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour”.

If your Danbury technician at Federal Automotive Service & Towing can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Give us a call if you need to do some customer detective work in Danbury CT 06810!

Federal Automotive Service & Towing
272 White Street
Danbury, CT 06810

At Federal Automotive Service & Towing we install quality NAPA replacement parts. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

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On-Board Diagnostics in Danbury CT

Wednesday, July 13th, 2011

On-Board Diagnostics Some people in Danbury CT are confused by charges for diagnostic services for a vehicle repair, even though many other services in life include diagnostic fees – things like computer service and appliance repair in Danbury.

Even when we go into the doctor for a medical problem, we’re paying her to diagnose our ailment and of course for the tests that go along with it. So receiving a diagnostic charge for a tricky automotive problem shouldn’t be a surprise.

Automotive diagnostics can cover quite a range. If you hear a noise in your brakes, a quick visual check is usually enough to know what needs to be done. If you’re having an intermittent problem with your engine, diagnosis may be much more involved.

Some think that when the check engine light comes on, the engine computer tells the technician exactly what the problem is. The reality is much different. The trouble code just tells your Danbury technician what engine parameter is out of range, not what’s causing it. Your Danbury technician at Federal Automotive Service & Towing needs to determine the underlying problem that’s causing the symptom.

As you can imagine, some automotive diagnoses are quick and easy. Others are more involved and difficult. Of course, we at Federal Automotive Service & Towing want to figure out what’s wrong with your vehicle and get you back on the road as quickly as possible.

Give us a call:

Federal Automotive Service & Towing
272 White Street
Danbury, CT 06810
203.794.9475

At Federal Automotive Service & Towing we install quality NAPA replacement parts. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

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